Normal Operations Data Analysis:

The collection and analysis of safety-related data is an important part of the safety management system. Traditionally, many organisations’ safety efforts have focused almost solely on analysing adverse events, or “what goes wrong” through incident and occurence data analysis. It is important to understand and learn from adverse events and prevent similar occurrences in the future. However, if the only focus of safety analysis is on what goes wrong, organisations are missing out on valuable learning about how work is really done, and why things go right.  When you know what makes the system effective and resilient you can take steps to ensure those elements are not inadvertently removed.  One way to assess this is to use a normal operations monitoring program such as Confidential Observations of Rail Safety (CORS) or Line Operations Safety Audit (LOSA) to identify the types of threats and operational complexity and variability that operators encounter and manage successfully day to day.

Contact us to find out more about how to gain human performance insights from accident/incident and normal operations data to develop proactive safety measures.